Payment options: Check, money order, VISA, MasterCard and COD.

Net 30 terms are available to approved account: Customers must fax three recent trade references to include complete phone and fax numbers; mailing addresses including zip codes and each applicable account number. Current bank information must also be included. Please allow a minimum of three weeks to process.

Credit card orders: VISA and MasterCard are currently accepted by Collage and we require billing zip code, full name on card front and three digit v-code located on the back of the card.

Late charges: Accounts past due 30 days will be charged a 1.5% monthly service charge.

Backorders: We do not backorder products. We make every effort to have inventory of every product at all times. If for some reason an item is unavailable we ask you to reorder later.

Returns: 20% of any one invoice can be exchanged for credit to be used on future orders. All returns will be inspected and must be accepted as product in “saleable” condition. All greeting card returns must be authorized by Collage. Return authorization code issued by Collage must be clearly marked on the outside of the package. A copy of the original invoice must accompany all returns. Return shipping costs are the responsibility of the customer.

Shipping: Our standard method of shipping is UPS ground which will be billed at the prevailing rate. Expect arrival within 5 to 10 business days. Residential addresses will incur additional charges.

Claims: Claims on damaged or missing products must be made within ten business days of receipt of product.

Please note	SAMPLE
If you would please clearly indicate the manufacturer on your order form, and separate by manufacturer followed by the item number and quantities of each item we would greatly appreciate it. This will expedite your orders. See sample on right.	Sugar Bean Press Item #: T103c Quantity: 1 dozen Item #: T104c Quantity: 1/2 dozen Belz & Whistles Item #: 103bw Quantity: 1 dozen Little Fish Studios Item #: LF10104 Quantity: 1 dozen